QUESTION:
When you say reset you do mean a hard reset, Yes?

ANSWER:
Actually, it is somewhat of a matter of semantics.  When possible, it is generally recommended that one perform a Master Reset of the device from within the operating system.  Depending upon your wireless carrier’s design specifications, the “Reset Device” item may be listed in the Settings menu or in a submenu thereof.  Though not an absolute rule, it is generally accepted that a “hardware reset” with regard to mobile phones, anyway, is that which one performs when the phone cannot load the operating system.  Usually, this procedure includes pressing a key or combination of keys while powering on the phone.  The net result of a “hardware reset” and an operating system “Master Reset” are the same. 

QUESTION: 
When I do the reset, how do I get the date and time reset correctly?

ANSWER:
This will depend upon whether your device operates on a GSM network (A T & T Wireless, T-Mobile) or the CDMA Network (Verizon Wireless, Sprint PCS)  If you reset a GSM device, then the phone’s onboard date and time settings will automatically be synchronized to that of the wireless network as soon as the SIM card is inserted into the phone.  As for CDMA devices, I do not know the answer as I have never performed a Master Reset on a CDMA phone.  I recommend that you contact your wireless network service provider before resetting the device.

QUESTION: 
I’m currently running windows 6.0 standard.  If I’m going to do all this, How do I upgrade to 6.1?

ANSWER:
If there is a Windows Mobile 6.1 ROM upgrade available for your device (not all Windows Mobile 6.0 phones can be upgraded) you will find the download package, complete with upgrade instructions, on either your wireless network service provider’s website or the website of the actual manufacturer of the phone.

Finally, I strongly recommend that you only download software from the two sources listed above as by not doing so, you run the risk of downloading and installing a compromised application that may damage your phone and/or compromise the security of the computer to which it was installed.

Mark