Hello My Fellow Johnny Appleseeds:
I am happy to report that less than 2 hours after I posted yesterday’s article regarding my recent experience with iTunes’ failure to correct a server error regarding one of my podcast shows, I received a personal email informing me that the matter would be resolved immediately.
Today, Sunday, February 14, less than 24 hours after I posted yesterday’s article regarding my recent experience with iTunes’ failure to correct the server error, the matter has been successfully resolved.
I will not offer an apology to Apple nor will I retract my previous post on this issue for, regardless of the outcome, it was necessary for me to publicize what should have remained a private matter in order to get Apple’s attention.
But, Horatio, what about those who do not have an online forum from which to demand satisfaction?
And The Saga Continues …
Mark
Click Here to read previous article on this subject.